About Zobi
A sales channel that talks like a person.
Most stores reach their customers with email blasts and bulk SMS. The message is the same for everyone, it lands in a crowded inbox, and it rarely gets a reply. Zobi takes a different route. It talks to your customers one at a time, over iMessage, the way a good salesperson on the floor would.
Why a conversation beats a blast
People reply to people
A blue bubble that asks a real question gets read and answered. A marketing email mostly gets ignored. When a customer can write back and get a useful reply, the abandoned cart becomes a chat instead of a dead end.
Two-way, not one-way
Customers can ask about sizing, shipping, or whether the thing they left in the cart is still in stock. Zobi answers in the same thread, and when it makes sense it hands over a discount code and a direct checkout link so buying takes one tap.
What Zobi does for you
Connect your Shopify store and Zobi handles the writing and the sending. It watches for two moments: a customer who got close but did not check out, and a past buyer who is a good fit for a follow-up. For each one it writes a message that reads like it came from your store, sends it over iMessage, and falls back to SMS or RCS when iMessage is not available.
Every message goes out on your behalf, in your voice. You are not managing templates or pasting discount codes by hand. You point Zobi at your store, and it does the part that takes a human all day to do well.
Where we are
Zobi is early. We are building it with a small set of stores and improving it from what we learn in real conversations. If you run a Shopify store and the idea of a channel that actually talks back sounds right, we would like to have you in early.
Zobi is operated by Zobi OÜ, Maakri 23a, Tallinn, Estonia.