Every customer gets a salesperson.
Zobi texts shoppers like someone from your team. It recovers carts, handles replies, and brings buyers back.
Wherever your customer already is. You only pay as it sells.
The shift
Most brands send campaigns. The best ones start conversations.
Personal selling works because the customer feels remembered. Zobi brings that to cart recovery, replies, reorders, and add-ons in one running thread.
The same message to everyone. Most never open it.
One thread that remembers them, and actually replies.
How it works
One relationship, every job.
Watch Daniel go from abandoned cart to repeat buyer, on the channel he actually answers.
One thread, not another campaign.
Zobi texts like a person from your team, following the buyer instead of blasting them.
- One threadEvery reply stays in the same conversation
- Real contextRemembers the cart, the last reply, what they bought
- Where they answeriMessage, RCS, SMS, WhatsApp, or email
Cart recovery, support, reorder, upsell.
One buyer, four jobs. Zobi picks up the thread and keeps it moving.
- RecoverBrings back the cart they walked away from
- SupportAnswers the where-is-it and the will-this-work-for-me
- Re-engageNudges a reorder before they drift
- GrowSuggests the add-on that finishes the setup
Channels
iMessage first. Every channel when needed.
iMessage gets seen.
Email gets skipped.
Text-message benchmarks put open/read rates around 90-98%, roughly 3x Klaviyo's 31% ecommerce email open benchmark. iMessage also gets about 3x the reply rate of regular SMS. Zobi starts where customers already answer.
iMessage where possible, RCS, SMS, WhatsApp, and email when needed.
Live the same day.
Connect Shopify in the morning and recover checkouts by the afternoon. No dev work, no setup calls.
Zobi usually returns 3x or more on the revenue it recovers for the store.
Written and sent for you.
No templates to fill in, no flows to wire up. Your concierge handles the whole conversation.
- 1
Your concierge reads the cart, writes the message, and personalises every send.
- 2
You approve. Then it goes out across iMessage, RCS, SMS, WhatsApp, or email.
- 3
Replies come back. Your concierge handles them and closes the sale.
Your store, your rules.
Approve every campaign before a word goes out. Billing is Stripe-secured and you only pay as campaigns spend. Every conversation is on record.
- Approve before send
- Stripe-secured
- Full transcript visibility
The model
It knows each customer, and learns from every sale.
Zobi starts from what it knows about the person it's talking to, drafts a few replies, and sends the one most likely to convert for them. Replies, clicks, orders, and holdouts flow back into the model, so new brands start with what the portfolio already learned.
Sent. Then it learns from what happens.
Pricing
Your most profitable ad channel.
Treat Zobi like paid media. You set a budget, it spends on one-to-one conversations that convert, and it usually returns about 3x. You only pay as it spends.
What your budget buys
The whole lifecycle handled: recover, support, re-engage, upsell, across every channel.
Written and sent for you. No templates to build, no flows to wire.
Live on your Shopify store the same day.
Winning messages stay. Weak ones get replaced.
Set a budget like you would for an ad campaign. Zobi spends it on conversations that recover and grow orders.
It usually returns about 3x, and you only pay as it spends.
Live on Shopify the same day. You only pay as it spends.