{
  "scope": {
    "id": "GU-credit-six",
    "statement": "Six of20selected US-qualified public policy records describe store credit or a gift-credit instrument for at least one named return or guarantee route.",
    "numerator": 6,
    "denominator": 20,
    "attempted_frame": 24,
    "scope": "Purposive beauty, personal-care and supplement brand frame. The six include conditional gift/opened-item/request routes, not six mandatory credit-only policies. No actual refund observations.",
    "period": "Source captures7November 2026, analysis9November 2026",
    "sources": [
      {
        "source_id": "S-4acd89950ce289be",
        "source_url": "https://www.glossier.com/policies/refund-policy",
        "observed_on": "2026-11-07T09:25:04.998163+00:00",
        "locator": {
          "line_start": 150,
          "line_end": 159
        },
        "purpose": "Guarantee eligibility and remedy clauses"
      },
      {
        "source_id": "S-b0a564b54542fd49",
        "source_url": "https://support.iliabeauty.com/en-US/what-is-your-returnexchange-policy-732130",
        "observed_on": "2026-11-07T09:25:17.975930+00:00",
        "locator": {
          "line_start": 17,
          "line_end": 21
        },
        "purpose": "Guarantee eligibility and remedy clauses"
      },
      {
        "source_id": "S-5af3ba91b235a6b9",
        "source_url": "https://www.thorne.com/60-day-satisfaction-guarantee",
        "observed_on": "2026-11-07T09:25:25.279829+00:00",
        "locator": {
          "line_start": 33,
          "line_end": 55
        },
        "purpose": "Guarantee eligibility and remedy clauses"
      },
      {
        "source_id": "S-b7e112a7e9cb2259",
        "source_url": "https://www.olly.com/policies/refund-policy",
        "observed_on": "2026-11-07T09:25:25.479554+00:00",
        "locator": {
          "line_start": 42,
          "line_end": 82
        },
        "purpose": "Guarantee eligibility and remedy clauses"
      },
      {
        "source_id": "S-daca2fd85f3d1dd8",
        "source_url": "https://help.olly.com/hc/en-us/articles/360035072232-What-is-the-return-policy",
        "observed_on": "2026-11-07T09:25:26.445412+00:00",
        "locator": {
          "line_start": 20,
          "line_end": 28
        },
        "purpose": "Competing direct-return product-condition and order-clock clause"
      },
      {
        "source_id": "S-3976540443c324bf",
        "source_url": "https://help.humnutrition.com/hc/en-us/articles/360041811953-Return-Policy",
        "observed_on": "2026-11-07T09:25:26.342823+00:00",
        "locator": {
          "line_start": 22,
          "line_end": 39
        },
        "purpose": "Guarantee eligibility and remedy clauses"
      },
      {
        "source_id": "S-d5860077cfddcc7a",
        "source_url": "https://thisisneeded.com/pages/faq",
        "observed_on": "2026-11-07T09:26:54.446130+00:00",
        "locator": {
          "char_start": 131174,
          "char_end": 132974
        },
        "purpose": "Guarantee eligibility and remedy clauses"
      }
    ]
  },
  "records": [
    {
      "id": "B01",
      "brand": "Glossier",
      "us_qualified": true,
      "credit_route_code": "credit_route_documented",
      "route": "Gift returns",
      "instrument": "Original payment; in-store cash and gifts receive store credit",
      "shipping": "not_stated",
      "evidence": [
        {
          "source_id": "S-4acd89950ce289be",
          "source_url": "https://www.glossier.com/policies/refund-policy",
          "observed_on": "2026-11-07T09:25:04.998163+00:00",
          "locator": {
            "line_start": 150,
            "line_end": 159
          },
          "purpose": "Guarantee eligibility and remedy clauses"
        }
      ],
      "source_urls": "https://www.glossier.com/policies/refund-policy"
    },
    {
      "id": "B02",
      "brand": "The Ordinary",
      "us_qualified": true,
      "credit_route_code": "explicit_no_store_credit",
      "route": null,
      "instrument": "In-store route original payment with proof; warehouse route via PayPal",
      "shipping": "Shipping fees non-refundable; DECIEM does not provide or cover return labels",
      "evidence": [
        {
          "source_id": "S-d227b6a6d86586d4",
          "source_url": "https://theordinary.com/en-us/returns.html",
          "observed_on": "2026-11-07T09:25:18.439021+00:00",
          "locator": {
            "line_start": 386,
            "line_end": 429
          },
          "purpose": "Guarantee eligibility and remedy clauses"
        }
      ],
      "source_urls": "https://theordinary.com/en-us/returns.html"
    },
    {
      "id": "B03",
      "brand": "ILIA",
      "us_qualified": true,
      "credit_route_code": "credit_route_documented",
      "route": "Eligible direct-site returns",
      "instrument": "Refund or store credit; refund instrument otherwise not stated",
      "shipping": "Original shipping excluded; prepaid return label if instructed to ship; no restocking fee",
      "evidence": [
        {
          "source_id": "S-b0a564b54542fd49",
          "source_url": "https://support.iliabeauty.com/en-US/what-is-your-returnexchange-policy-732130",
          "observed_on": "2026-11-07T09:25:17.975930+00:00",
          "locator": {
            "line_start": 17,
            "line_end": 21
          },
          "purpose": "Guarantee eligibility and remedy clauses"
        }
      ],
      "source_urls": "https://support.iliabeauty.com/en-US/what-is-your-returnexchange-policy-732130"
    },
    {
      "id": "B04",
      "brand": "Kosas",
      "us_qualified": true,
      "credit_route_code": "not_established_in_reviewed_instrument_clauses",
      "route": null,
      "instrument": "Original form of payment",
      "shipping": "not_stated",
      "evidence": [
        {
          "source_id": "S-2e25cec18ebf5a19",
          "source_url": "https://kosas.com/policies/refund-policy",
          "observed_on": "2026-11-07T09:25:18.868598+00:00",
          "locator": {
            "line_start": 87,
            "line_end": 91
          },
          "purpose": "Guarantee eligibility and remedy clauses"
        }
      ],
      "source_urls": "https://kosas.com/policies/refund-policy"
    },
    {
      "id": "B05",
      "brand": "Tower 28",
      "us_qualified": true,
      "credit_route_code": "not_established_in_reviewed_instrument_clauses",
      "route": null,
      "instrument": "Credit card or original payment",
      "shipping": "Shipping costs not refunded",
      "evidence": [
        {
          "source_id": "S-beb8ffe89cc8f14e",
          "source_url": "https://www.tower28beauty.com/policies/refund-policy",
          "observed_on": "2026-11-07T09:25:19.295941+00:00",
          "locator": {
            "line_start": 86,
            "line_end": 90
          },
          "purpose": "Guarantee eligibility and remedy clauses"
        }
      ],
      "source_urls": "https://www.tower28beauty.com/policies/refund-policy"
    },
    {
      "id": "B06",
      "brand": "Saie",
      "us_qualified": true,
      "credit_route_code": "not_established_in_reviewed_instrument_clauses",
      "route": null,
      "instrument": "Opened route50percent refund, instrument not stated, plus future-order discount",
      "shipping": "Customer responsible for return shipping charges",
      "evidence": [
        {
          "source_id": "S-57035756d9c4780d",
          "source_url": "https://saiehello.com/pages/returns",
          "observed_on": "2026-11-07T09:25:19.445166+00:00",
          "locator": {
            "line_start": 439,
            "line_end": 468
          },
          "purpose": "Guarantee eligibility and remedy clauses"
        }
      ],
      "source_urls": "https://saiehello.com/pages/returns"
    },
    {
      "id": "B07",
      "brand": "Rare Beauty",
      "us_qualified": true,
      "credit_route_code": "not_established_in_reviewed_instrument_clauses",
      "route": null,
      "instrument": "Refund; instrument not stated",
      "shipping": "Shipping fees not refunded; no prepaid labels forUS territories/APO/FPO",
      "evidence": [
        {
          "source_id": "S-5dcf610e03631bc6",
          "source_url": "https://www.rarebeauty.com/policies/shipping-policy",
          "observed_on": "2026-11-07T09:26:06.693651+00:00",
          "locator": {
            "line_start": 78,
            "line_end": 88
          },
          "purpose": "Guarantee eligibility and remedy clauses"
        }
      ],
      "source_urls": "https://www.rarebeauty.com/policies/shipping-policy"
    },
    {
      "id": "B08",
      "brand": "MERIT",
      "us_qualified": true,
      "credit_route_code": "not_established_in_reviewed_instrument_clauses",
      "route": null,
      "instrument": "Refund or exchange; refund instrument not stated",
      "shipping": "Original shipping not refunded",
      "evidence": [
        {
          "source_id": "S-119a315a92f31822",
          "source_url": "https://www.meritbeauty.com/pages/refund-policy",
          "observed_on": "2026-11-07T09:25:20.423584+00:00",
          "locator": {
            "line_start": 117,
            "line_end": 128
          },
          "purpose": "Guarantee eligibility and remedy clauses"
        }
      ],
      "source_urls": "https://www.meritbeauty.com/pages/refund-policy"
    },
    {
      "id": "B09",
      "brand": "Native",
      "us_qualified": true,
      "credit_route_code": "not_established_in_reviewed_instrument_clauses",
      "route": null,
      "instrument": "Full refund; instrument not stated",
      "shipping": "First-package return shipping covered; expedited shipping fees not refunded",
      "evidence": [
        {
          "source_id": "S-24543bd24025fb9d",
          "source_url": "https://www.nativecos.com/pages/faq",
          "observed_on": "2026-11-07T09:25:05.575418+00:00",
          "locator": {
            "line_start": 329,
            "line_end": 346
          },
          "purpose": "Guarantee eligibility and remedy clauses"
        }
      ],
      "source_urls": "https://www.nativecos.com/pages/faq"
    },
    {
      "id": "B10",
      "brand": "Dr. Squatch",
      "us_qualified": false,
      "credit_route_code": "excluded_unqualified",
      "route": null,
      "instrument": "unresolved_source_unavailable",
      "shipping": "unresolved_source_unavailable",
      "evidence": [],
      "source_urls": ""
    },
    {
      "id": "B11",
      "brand": "Harrys",
      "us_qualified": true,
      "credit_route_code": "not_established_in_reviewed_instrument_clauses",
      "route": null,
      "instrument": "Full refund; instrument not stated",
      "shipping": "not_stated",
      "evidence": [
        {
          "source_id": "S-87cd450a8e61e7bf",
          "source_url": "https://faq.harrys.com/en-US/what-is-your-return-policy-1052398",
          "observed_on": "2026-11-07T12:49:25.467777+00:00",
          "locator": {
            "line_start": 12,
            "line_end": 14
          },
          "purpose": "Fresh current direct return remedy and unspecified 30 day clock"
        }
      ],
      "source_urls": "https://faq.harrys.com/en-US/what-is-your-return-policy-1052398"
    },
    {
      "id": "B12",
      "brand": "Billie",
      "us_qualified": true,
      "credit_route_code": "not_established_in_reviewed_instrument_clauses",
      "route": null,
      "instrument": "Guarantee promises to work to make it right; specific refund instrument/remedy not stated",
      "shipping": "Guarantee shipping deductions not stated",
      "evidence": [
        {
          "source_id": "S-fd509c7902412a42",
          "source_url": "https://mybillie.com/pages/faq",
          "observed_on": "2026-11-07T09:25:36.810303+00:00",
          "locator": {
            "line_start": 44,
            "line_end": 46
          },
          "purpose": "No ordinary product returns; damaged/lost route"
        },
        {
          "source_id": "S-fd509c7902412a42",
          "source_url": "https://mybillie.com/pages/faq",
          "observed_on": "2026-11-07T09:25:36.810303+00:00",
          "locator": {
            "line_start": 137,
            "line_end": 139
          },
          "purpose": "Satisfaction guarantee referral"
        },
        {
          "source_id": "S-30fce3cfa9e3bf35",
          "source_url": "https://edgewell.com/pages/edgewell-personal-care-satisfaction-guarantee",
          "observed_on": "2026-11-07T12:49:26.316583+00:00",
          "locator": {
            "line_start": 57,
            "line_end": 77
          },
          "purpose": "US guarantee scope,45 days,one claim per household and remedy limits"
        }
      ],
      "source_urls": "https://mybillie.com/pages/faq | https://edgewell.com/pages/edgewell-personal-care-satisfaction-guarantee"
    },
    {
      "id": "B13",
      "brand": "Blume",
      "us_qualified": true,
      "credit_route_code": "not_established_in_reviewed_instrument_clauses",
      "route": null,
      "instrument": "Full checkout price less original shipping; instrument not stated",
      "shipping": "Original shipping excluded",
      "evidence": [
        {
          "source_id": "S-9967907642dc4224",
          "source_url": "https://www.blume.com/pages/return-exchange-policy",
          "observed_on": "2026-11-07T09:25:22.296512+00:00",
          "locator": {
            "line_start": 62,
            "line_end": 68
          },
          "purpose": "Guarantee eligibility and remedy clauses"
        }
      ],
      "source_urls": "https://www.blume.com/pages/return-exchange-policy"
    },
    {
      "id": "B14",
      "brand": "Quip",
      "us_qualified": true,
      "credit_route_code": "not_established_in_reviewed_instrument_clauses",
      "route": null,
      "instrument": "Full refund less original shipping and possible handling; instrument not stated",
      "shipping": "Original shipping excluded; return postage not included; possible handling fee with amount not stated",
      "evidence": [
        {
          "source_id": "S-652c2c2d84047aa8",
          "source_url": "https://www.getquip.com/pages/faq",
          "observed_on": "2026-11-07T09:25:38.434909+00:00",
          "locator": {
            "line_start": 1329,
            "line_end": 1336
          },
          "purpose": "Return initiation, shipping/handling deductions and seller exclusions"
        }
      ],
      "source_urls": "https://www.getquip.com/pages/faq"
    },
    {
      "id": "B15",
      "brand": "Boka",
      "us_qualified": true,
      "credit_route_code": "not_established_in_reviewed_instrument_clauses",
      "route": null,
      "instrument": "Credit card or original payment after received/inspected approval",
      "shipping": "Incurred shipping costs excluded; return mailing required",
      "evidence": [
        {
          "source_id": "S-718b0acf28ddb316",
          "source_url": "https://www.boka.com/policies/refund-policy",
          "observed_on": "2026-11-07T09:25:23.303140+00:00",
          "locator": {
            "line_start": 254,
            "line_end": 282
          },
          "purpose": "Guarantee eligibility and remedy clauses"
        }
      ],
      "source_urls": "https://www.boka.com/policies/refund-policy"
    },
    {
      "id": "B16",
      "brand": "by Humankind",
      "us_qualified": false,
      "credit_route_code": "excluded_unqualified",
      "route": null,
      "instrument": "unresolved_source_unavailable",
      "shipping": "unresolved_source_unavailable",
      "evidence": [],
      "source_urls": ""
    },
    {
      "id": "B17",
      "brand": "Ritual",
      "us_qualified": true,
      "credit_route_code": "not_established_in_reviewed_instrument_clauses",
      "route": null,
      "instrument": "Original form of payment",
      "shipping": "not_stated",
      "evidence": [
        {
          "source_id": "S-fbde466748766fc6",
          "source_url": "https://ritual.com/pages/return-policy",
          "observed_on": "2026-11-07T09:25:05.401288+00:00",
          "locator": {
            "line_start": 151,
            "line_end": 161
          },
          "purpose": "Guarantee eligibility and remedy clauses"
        }
      ],
      "source_urls": "https://ritual.com/pages/return-policy"
    },
    {
      "id": "B18",
      "brand": "AG1",
      "us_qualified": false,
      "credit_route_code": "excluded_unqualified",
      "route": null,
      "instrument": "unresolved_source_unavailable",
      "shipping": "unresolved_source_unavailable",
      "evidence": [],
      "source_urls": ""
    },
    {
      "id": "B19",
      "brand": "Seed",
      "us_qualified": true,
      "credit_route_code": "not_established_in_reviewed_instrument_clauses",
      "route": null,
      "instrument": "Full product cost; payment instrument not stated",
      "shipping": "Shipping, VAT and duties excluded",
      "evidence": [
        {
          "source_id": "S-023716e40071bef6",
          "source_url": "https://seed.com/subscription-terms",
          "observed_on": "2026-11-07T09:27:05.287760+00:00",
          "locator": {
            "line_start": 34,
            "line_end": 37
          },
          "purpose": "Guarantee eligibility and remedy clauses"
        }
      ],
      "source_urls": "https://seed.com/subscription-terms"
    },
    {
      "id": "B20",
      "brand": "Thorne",
      "us_qualified": true,
      "credit_route_code": "credit_route_documented",
      "route": "Eligible guarantee requests",
      "instrument": "Refund, store credit or replacement; refund instrument not stated",
      "shipping": "Customer responsible for return shipping",
      "evidence": [
        {
          "source_id": "S-5af3ba91b235a6b9",
          "source_url": "https://www.thorne.com/60-day-satisfaction-guarantee",
          "observed_on": "2026-11-07T09:25:25.279829+00:00",
          "locator": {
            "line_start": 33,
            "line_end": 55
          },
          "purpose": "Guarantee eligibility and remedy clauses"
        }
      ],
      "source_urls": "https://www.thorne.com/60-day-satisfaction-guarantee"
    },
    {
      "id": "B21",
      "brand": "OLLY",
      "us_qualified": true,
      "credit_route_code": "credit_route_documented",
      "route": "A purchase marked as a gift and sent directly to recipient",
      "instrument": "Policy original payment; gift-credit branch; help full refund with instrument not stated",
      "shipping": "Policy says shipping non-refundable and customer return cost/deduction; help does not resolve scope",
      "evidence": [
        {
          "source_id": "S-b7e112a7e9cb2259",
          "source_url": "https://www.olly.com/policies/refund-policy",
          "observed_on": "2026-11-07T09:25:25.479554+00:00",
          "locator": {
            "line_start": 42,
            "line_end": 82
          },
          "purpose": "Guarantee eligibility and remedy clauses"
        },
        {
          "source_id": "S-daca2fd85f3d1dd8",
          "source_url": "https://help.olly.com/hc/en-us/articles/360035072232-What-is-the-return-policy",
          "observed_on": "2026-11-07T09:25:26.445412+00:00",
          "locator": {
            "line_start": 20,
            "line_end": 28
          },
          "purpose": "Competing direct-return product-condition and order-clock clause"
        }
      ],
      "source_urls": "https://www.olly.com/policies/refund-policy | https://help.olly.com/hc/en-us/articles/360035072232-What-is-the-return-policy"
    },
    {
      "id": "B22",
      "brand": "HUM",
      "us_qualified": true,
      "credit_route_code": "credit_route_documented",
      "route": "Opened products returned within 30 days of delivery",
      "instrument": "Unopened refunds original payment; opened store credit",
      "shipping": "Unopened refund excludes shipping if applicable; customer selects return carrier/label",
      "evidence": [
        {
          "source_id": "S-3976540443c324bf",
          "source_url": "https://help.humnutrition.com/hc/en-us/articles/360041811953-Return-Policy",
          "observed_on": "2026-11-07T09:25:26.342823+00:00",
          "locator": {
            "line_start": 22,
            "line_end": 39
          },
          "purpose": "Guarantee eligibility and remedy clauses"
        }
      ],
      "source_urls": "https://help.humnutrition.com/hc/en-us/articles/360041811953-Return-Policy"
    },
    {
      "id": "B23",
      "brand": "Nutrafol",
      "us_qualified": false,
      "credit_route_code": "excluded_unqualified",
      "route": null,
      "instrument": "Full refund or exchange; instrument not stated",
      "shipping": "not_stated",
      "evidence": [
        {
          "source_id": "S-e7654b0488f87911",
          "source_url": "https://help.nutrafol.com/hc/en-us/articles/28788287781395-What-is-your-return-policy",
          "observed_on": "2026-11-07T09:25:26.705675+00:00",
          "locator": {
            "line_start": 12,
            "line_end": 14
          },
          "purpose": "Guarantee eligibility and remedy clauses"
        }
      ],
      "source_urls": "https://help.nutrafol.com/hc/en-us/articles/28788287781395-What-is-your-return-policy"
    },
    {
      "id": "B24",
      "brand": "Needed",
      "us_qualified": true,
      "credit_route_code": "credit_route_documented",
      "route": "Qualifying unopened, sealed returns",
      "instrument": "Choice of original payment or gift-card store credit for qualifying returns",
      "shipping": "10USD return shipping charge deducted",
      "evidence": [
        {
          "source_id": "S-d5860077cfddcc7a",
          "source_url": "https://thisisneeded.com/pages/faq",
          "observed_on": "2026-11-07T09:26:54.446130+00:00",
          "locator": {
            "char_start": 131174,
            "char_end": 132974
          },
          "purpose": "Guarantee eligibility and remedy clauses"
        }
      ],
      "source_urls": "https://thisisneeded.com/pages/faq"
    }
  ]
}